Here to help
Returns and exchanges
A one-week return period. Clear help at every step.
Return period
HANAR offers returns within one week. Contact our team promptly with your order reference and the item you wish to return.
How to request a return
Tell us which item you are returning and the reason. Our team will explain the return address, collection options and next steps before you send the item.
Exchanges and refunds
Contact HANAR to confirm exchange availability, any return delivery costs and the applicable refund method and timing for your order. These details are confirmed with you during the return request.