Here to help
Warranty and product support
Support matched to your product.
Product-specific coverage
Warranty duration and coverage depend on the product and its confirmed terms. Ask HANAR for the applicable warranty details before ordering; no single warranty period is promised for the entire collection.
Request support
Send your order reference, product model and a description of the issue through our contact page. Photos can help our team understand the issue when requested.
Before using your product
Follow the product instructions and check charging, voltage and compatibility requirements. For vehicles and children’s products, confirm suitability and the required safety equipment before use.